Where’s Barbara Selling Cars?

I am back where it all began…Volvo of Wellesley Banner_resized_resized

Why? First and foremost, I am convinced that Volvo is the safest car made. Also, the technology is so far advanced compared to other models.

Truth be told, the commute is 10 minutes instead of 45-60 minutes.

I felt like Dorothy, from the Wizard of OZ. I had to go over the rainbow to realize there’s no place like home.  (If I had ruby shoes, I would have clicked my heels).

I’ve been back in Wellesley for a little over a week and have sold five cars.

 

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Big News About Barbara Goodman

On my previous post I ended with, “I can’t wait to see what 2015 has in store!!!” Never have those words meant so much. After 1.5 years at Volvo, I have moved onto Lexus of Northborough! What was a 10 minute commute is now 40 minutes. I’m always going against traffic so it’s not really bad.

I learned a lot of Volvo, about cars in general and how to sell cars. It’s my experience at Volvo that allowed me to move to Lexus. The move was considered at great length. I was at the point that I felt comfortable, with the store, the cars, the people.

Now I am in a new environment, so many more car models to learn and people too. I started on January 20, 2015.  After taking the many required tests to be considered, “certified,” I am ready to hit the floor selling. Tomorrow is Saturday of Presidents Day Weekend, which hopefully will be busy as expected, that is if the next snow storm holds off until the evening.

Wish me luck and if you or anyone you know is looking for a Lexus please contact me at: 508.836.2122 or bgoodman@lexusofnorthborough.

 

 

Car Sales Consultant Update

Well, I’ve been selling cars over one and a half years, and I am still here!!

I can honestly say I feel very comfortable selling. I know the product, but even more importantly, I really get the sales process. It’s always fun leading the board (selling the most in the dealership for the month).  I have lead the board a couple of times.

I did finish second in the dealership for 2014!!    b=cb

Of course, it’s also fun! It has to be or it’s not for me.

It’s winter and so far the snow has been negligible. Which is a good thing because the inventory is much greater this year. (More cars to clean and move and move and clean) At least it’s good exercise!

My glass is always …full. (Usually)   Is you glass half full or half empty?

glass half full

I can’t wait to see what 2015 has in store!!!

Car Shopping is Fun

It happened, a customer actually said it to me first, “Car shopping is fun!”

As of today, March 31, no sale. This customer is not in a rush and I am a patient Car Sales Consultant. However, after test driving a huge variety of cars, Volvo is still on the short list!!

Part of the fun for this gentleman is figuring the terms, fees and figures on an excel worksheet.
Not a common occurrence, but if that’s the fun part for him, so be it! Fun is fun.

I am confident a sale is imminent. Stay tuned.

 

Car Salesmen use,”Buddy, Bro, Pal”

I am in a predominantly male business; I get the differences between the sexes. However, it amazes me how males refer to each other as, “Bud, Buddy, Dude, Bro, and Pal.”  They aren’t all really close friends, yet those references do indicate a connection, at least to me. These terms are not exclusive to car sales; I just happen to be in the business and am more aware of these interactions.

I can’t think of any words or nick names that men and women can use interchangeably. I suppose part of this would result from steering clear of sexual harassment. Using, “Honey, sweetie, babe, dear…,” would certainly not be tolerated by most women today.

I’m not complaining, rather, as a woman car Sales Consultant, it’s just something I’ve noticed.

 

 

 

The Tricks of the Trade Are In Your Favor

In my brief time as a Car Sales Consultant, I have learned one of the reasons customers don’t commit to a sale is the fear of not getting the best deal. True? So, how do you know if the price you’re contemplating is not only a good one for you, but a fair market price?

The true story below will show one of my proudest accomplishments to date in successfully closing the sale.

The customer and I found the perfect car. No question about it, he loved this car. The test drive went well. Of course we laughed and had a great rapport. The figures were presented. A little tweaking of the numbers and yes, it worked for him. Great!

“Are you ready to own this car today?” I asked….”No, I have to think about it,” he replied.

Hmmm….He loved the car and we came to an agreement on the price, so, what was left  to think about? I had no idea, so, I asked him and, his reply was, “Well, I just want to look around some more.”

Really?? He said it was the perfect car.  When I asked if he just wanted to make sure he was getting a good deal, he nodded in agreement.  “I imagine you’ll go to or call other dealers.” Again, he nodded and said; “yes I was planning to go to a few places.”

I nodded back at him, “Let’s do it,  and we can find out right now if the price we gave you is comparatively good. We’ll go to the experts, and find out what the fair market price is. Okay with you?”  He nodded somewhat skeptically. I got on the computer and went to Kelly Blue Book, (KBB.com), and entered the exact information for the car he was considering. What do you know!! The exact car was listed with a fair market price higher yes, higher than the quote he received at Volvo of Wellesley.

 I looked at him, we both smiled and I asked, “Write it up?” With a satisfied smile he said, “Absolutely!”

 The bottom line here is, when in doubt go to the experts and get reassurance on the spot.

Done deal