How Reliable is Your Car?

2020   Consumer Reports Auto Reliability Survey

How Reliability is Scored

Every year, CR asks its members about problems they’ve had with their cars, minivans, SUVs, and trucks in the previous 12 months. This year we gathered data on 420,000 vehicles, spanning the 2000 to 2019 model years. Members reported on problems in any of 17 trouble areas, including engine, transmission, in-car electronics, and more. We use that data to calculate reliability ratings for every major mainstream vehicle.

The predicted reliability for the 2020 models on is based on each model’s overall reliability for the past three years. We do this for redesigned models by analyzing the brand’s reliability history, the previous generation’s reliability, and if applicable, the reliability of models the vehicle shares components with. These are our predictions, and reliability can change if the automaker resolves problems or creates new ones by freshening the model.

Automotive brands ranked for reliability:

  1. Lexus
  2. Mazda
  3. Toyota
  4. Porsche
  5. Genesis
  6. Hyundai
  7. Subaru
  8. Dodge
  9. Kia
  10. Mini
  11. Nissan
  12. Honda
  13. Infiniti
  14. Audi
  15. Lincoln
  16. Ford
  17. BMW
  18. Buick
  19. Chrysler
  20. Mitsubishi
  21. Mercedes-Benz
  22. GMC
  23. Tesla
  24. Volvo
  25. Chevrolet
  26. Jeep
  27. Volkswagen
  28. Acura
  29. Alfa Romeo
  30. Cadillac

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